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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Myles Harold

December 29, 2025

5  out of  5
rating by Myles Harold
"The people in here are top notch, this isn't their first rodeo, if your looking for good service, come see these guys"
We responded:
"Thank you, Myles, for sharing your positive experience. It's wonderful to hear that our team provided the service you were looking for. Your feedback is greatly appreciated."
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Jordan O.

December 27, 2025

5  out of  5
rating by Jordan O.
"They have always done right by me ever since my ex-wife and I established the Home Policy with them. Even after moving to New Mexico they have always responded promptly and taken care of any issue I had. Including the time someone was attempting to file a claim under my policy when I had been no-where near the state the claim was being filed in. Until it is necessary to switch with them, I will continue to allow them to monitor and administer my policies."
We responded:
"Thank you, Jordan, for sharing your experience. It's great to hear that our team has been able to assist you effectively. We're committed to providing prompt and reliable service, and it's rewarding to know we've met your expectations, especially in resolving complex situations like the claim issue you mentioned. Your trust and continued support mean a lot to us."
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Serhat S

December 2, 2025

5  out of  5
rating by Serhat S
"Kyle Banister was incredibly helpful and transparent. He was very responsive to my calls and demonstrated a deep understanding of the subject matter. Thank you once again!"
We responded:
"Thank you for sharing your positive experience with Kyle. It's wonderful to hear that he was helpful, transparent, and responsive to your needs. Your feedback is greatly appreciated and will be shared with Kyle and the team. We're committed to providing excellent service and are glad to know we met your expectations."
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Laura McGreevey

November 26, 2025

5  out of  5
rating by Laura McGreevey
"I have never had such polite, warm and welcoming service with an insurance office (especially when needing to submit a claim) than with Steven Barber’s office in Fort Worth! Rachel Stevens picked up my call and was polite, extremely helpful, listened to my situation and helped me reach the correct department for my claim on the first try! I’m so used to fighting the insurance company to take care of what we pay them to take care of - but at this office I really feel like they WANT to help, even if they need to take a few extra steps to do so. Thank you so much for making this experience easy and painless!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Rachel was able to assist you so effectively and that you felt genuinely supported during your claim process. We strive to provide a service where our customers feel valued and cared for, and your feedback reassures us that we're on the right track. Your kind words mean a lot to our team, and we're grateful for your trust in us."
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Nancy KIng

November 21, 2025

5  out of  5
rating by Nancy KIng
"Excellent service and very professional!"
We responded:
"Thank you, Nancy, for your wonderful feedback! We're delighted to hear that you found our service excellent and professional. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to continuing to meet your insurance needs."
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Jeramiah Rice

November 7, 2025

5  out of  5
rating by Jeramiah Rice
"Jamie was excellent"
We responded:
"Thank you for sharing your feedback, Jeramiah. It's wonderful to hear that Jamie provided you with excellent service. Your satisfaction is important to us, and we're glad to know we met your expectations. We appreciate your support and look forward to assisting you with your insurance needs in the future."
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Tina Diggs

October 30, 2025

5  out of  5
rating by Tina Diggs
"This office is amazing. Jamie goes above and beyond anytime I get her on the phone. She always explains everything I need to know. I appreciate her service and help. Thank you!!"
We responded:
"Thank you, Tina, for sharing your positive experience with our office. It's wonderful to hear that Jamie has been able to assist you so effectively and provide the information you need. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
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Kelsey Tapia

October 5, 2025

5  out of  5
rating by Kelsey Tapia
"I had a wonderful experience with Blair! While she mentioned she’s freshly out of training, she was very knowledgeable and helpful! She’s been super responsive and on top of everything since Friday, I’m extremely happy with the service! Our home insurance had gone up 80% in two years with Allstate, for a small, single family home that is a new build and zero claims or issues. Blair was able to get the same coverage and even more in certain areas of our insurance for $1200 in savings. Would recommend giving her a chance any day!"
We responded:
"Thank you so much for sharing your experience with Blair. It's great to hear that she was able to assist you effectively and provide significant savings on your home insurance. We appreciate your recommendation and are delighted to know that you're happy with the service. Your feedback is invaluable and helps us continue to provide excellent service to our customers."
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charlene ingalls

October 1, 2025

5  out of  5
rating by charlene ingalls
"Andrea was very informed on our account and what we needed to adress . Thanks"
We responded:
"Thank you, Charlene, for sharing your positive experience with Andrea. It's great to hear that she was able to provide you with the information and assistance you needed. Your feedback is truly appreciated."
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Jackie

September 19, 2025

5  out of  5
rating by Jackie
"Always, always above and beyond customer service and exceptional customer service. They make you genuinely feel like family."
We responded:
"Thank you, Jackie, for your wonderful review. It's fantastic to hear that you feel like family with us and that our team has consistently provided above and beyond customer service. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Cynthia Payne

September 8, 2025

5  out of  5
rating by Cynthia Payne
"Very helpful and polite."
We responded:
"Thank you, Cynthia, for your kind words and for taking the time to leave a review. It's wonderful to hear that you found our service helpful and polite. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Bo Patino

August 28, 2025

5  out of  5
rating by Bo Patino
"Great voice and great attitude. She sounded like she really care for me. She also told me that she was going to send and email in a few minutes, and sure enough she did !! The email came a few minutes later. Thank you Jamie !!"
We responded:
"Thank you for sharing your experience, Bo. It's wonderful to hear that Jamie provided you with attentive and prompt service. We appreciate your feedback and are glad to know that you felt cared for. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Captain Venters

August 13, 2025

5  out of  5
rating by Captain Venters
"State farm has always felt personal,assisting me with any requests,like family,doing their part with their business,time,and genius,thinking around the corner!!!!!!trust is love,thank you Texas State farm,above and beyond in their integrity!!!!!!!, God bless"
We responded:
"Thank you for taking the time to share your feedback for our agency. "
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Allen Johnson

July 22, 2025

5  out of  5
rating by Allen Johnson
"Teresa was very helpful in setting up a policy for me. I would recommend her, the agency."
We responded:
"Thank you for the great review, Allen."
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Amanda Deweese

June 19, 2025

5  out of  5
rating by Amanda Deweese
"Teresa was such a great help and amazing customer service !!"
We responded:
"Thank you Amanda! We appreciate you and your business! Teresa is awesome and she has a true passion to help her customers. "
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john krafka

June 3, 2025

5  out of  5
rating by john krafka
"Teresa is the absolute BEST! She is always incredibly kind and helpful with anything I need done, or any questions I have! 5 stars!!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Teresa has been able to assist you with such kindness and helpfulness. Your satisfaction is our top priority, and we're delighted to know that you had a 5-star experience with us. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your support!"
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Deidre Morgan

May 7, 2025

5  out of  5
rating by Deidre Morgan
"Angelica was extremely knowledgeable and her customer service was outstanding."
We responded:
"Thank you, Deidre, for sharing your experience with Angelica. It's wonderful to hear that her knowledge and customer service made such a positive impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Stacie Thompson

April 28, 2025

5  out of  5
rating by Stacie Thompson
"Caleb was outstanding!! He was able to help with not only getting my auto insurance rate down, but also took the time to explain everything thoroughly. Great customer service! I highly recommend!!!!"
We responded:
"Hi Stacie, thank you for taking the time to share your experience and for trusting our Lake Worth office with your insurance needs. I am so happy to see Caleb was able to help get your auto insurance rate lowered and keeping great coverage. Our office really focuses on making our customers feel confident with their options on the different coverages available to you as a State Farm customer so its nice to see that showed in your interaction with Caleb! Thank you for the kind words and recommendation. Your support means the world to us!"
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Jesus Diaz

April 3, 2025

5  out of  5
rating by Jesus Diaz
"Angelica Flores provided me with a clear and detailed insurance quote, making the process quick and easy. She was professional, responsive, and took the time to answer my questions without any pressure to buy. Even though I didn’t move forward with the policy, I really appreciated her help and would definitely consider working with her in the future!"
We responded:
"Thank you for sharing your experience with Angelica! It's great to hear that she was able to provide you with a clear and detailed quote while making the process smooth and pressure-free. If you have any more questions or need future assistance, feel free to reach out."
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ressie doss

March 28, 2025

5  out of  5
rating by ressie doss
"Shoutout to Blake for being extremely patient, understanding, and supportive throughout my entire process. Very great guy ! #StateFarm"
We responded:
"Thank you for sharing your positive experience with Blake! Your feedback means a lot, and we're glad to have been able to assist you."
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Wendy Looper

March 25, 2025

5  out of  5
rating by Wendy Looper
"Steven Barber State Farm has the most professional, caring, understanding and knowledgeable staff I've ever worked with."
We responded:
"Thank you, Wendy, for your kind words and 5-star review! It's great to hear that our team has made such a positive impression. Your feedback is truly appreciated!"
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christine trussell

February 19, 2025

5  out of  5
rating by christine trussell
"Not to sound like the commercial, but we really saved so much money by switching and bundling our home and auto insurance. Thank you Mike for being great and helping us out!"
We responded:
"Thank you, Christine, for sharing your experience with Mike! We're grateful to have you as a customer at Steven Barber State Farm."
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spiritualvideosite

February 18, 2025

5  out of  5
rating by spiritualvideosite
"Good rates and good service"
We responded:
"Thank you for your positive feedback! If you ever need assistance or have any questions, feel free to reach out. "
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Kenneth Norris

February 4, 2025

5  out of  5
rating by Kenneth Norris
"Great people and great service. Just wish the prices were as high as they are."
We responded:
"Thank you, Kenneth, for sharing your feedback. It's great to hear that you appreciate the service and the team. Your input is invaluable to us, and we look forward to continuing to serve you."
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Carolyn Hill

February 3, 2025

5  out of  5
rating by Carolyn Hill
"This is my favorite insurance company due to the staff. I was highly satisfied and the experience outstanding. Thank you Teresa."
We responded:
"Thank you, Carolyn, for your kind words and 5-star review! We're grateful to know you are satisfied with our customer service and friendly team. "